Facing a long-term contract with poor service and investment options, a non-profit approached us for solutions. After reviewing contracts renegotiation and all plan termination and transition options, we decided the best path was layering on a dual record-keeping platform and maintaining the current structure while the contracts expire.
Working to streamline the administration and employee communication took hands-on work from our team and personal contact with each employee. We met with each and every employee in a one-on-one setting in order to help clarify and execute the new plan structure and strategy.
The net result of this work and these changes was decreasing costs, employees with more investment assistance, and a significantly expanded investment menu; all of which help drive retirement outcomes for employees. At the same time, the employer has gained the benefit of informed and more educated employees, as well as a more comprehensive service model.